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August 16.2025
2 Minutes Read

FCA Warns of Car Finance Scam Calls: What Every Consumer Must Know

Financial Conduct Authority office, highlighting car finance scam awareness.

Warnings from the FCA: A Rising Tide of Car Finance Scams

The Financial Conduct Authority (FCA) has issued a stark warning following reports of a surge in scam calls targeting individuals regarding fictitious car finance compensation. As the FCA considers implementing a compensation scheme for car finance customers, scammers have seized the opportunity to mislead people by asking for personal information. These calls often come with promises of compensation that simply do not exist.

Understanding the Scam

Typically, scammers will contact unsuspecting individuals, seeking sensitive details like names, addresses, and bank information under the guise of administering a compensation scheme that is not in place yet. The FCA emphasizes that no such scheme is currently available and that lenders are not reaching out to customers about compensation. Therefore, if you receive unsolicited calls of this nature, it's crucial to hang up and refrain from providing any personal information.

Next Steps for Consumers and Regulatory Bodies

The FCA is in the process of developing guidelines that will ensure lenders can accurately and fairly determine if customers are owed compensation in the future. If a compensation scheme progresses, initial payments are expected to be disbursed sometime in 2026. This potential scheme aims to create a structured path for individuals whose financial situation may have been impacted by unfair practices.

How to Report and Protect Yourself

To protect yourself from falling victim to these scams, be vigilant and report any suspicious activity. Ofcom encourages individuals to forward scam calls and texts to 7726. This number is designed to help regulatory bodies track and combat unsolicited communications effectively.

As we await further developments from the FCA, being proactive in safeguarding personal information is the best defense against these scams. Information is power, and staying informed can help you navigate the complexities of car financing without falling prey to fraud.

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