
Support Takes Center Stage Following Cyber Attack on JLR
The recent cyber attack on Jaguar Land Rover (JLR) has sent shockwaves through the automotive industry, affecting not only the company’s operations but also the lives of thousands connected to its extensive supply chain. Motor industry charity Ben is stepping up to offer crucial support to those impacted, providing resources designed to assist families and workers facing unprecedented challenges.
Since the harassment inflicted by cybercriminals began on September 1, JLR was forced to halt production across its UK sites. An estimated 120,000 individuals, including around 75,000 supply chain employees and their families, have already begun experiencing severe emotional and financial difficulties due to the shutdown.
A Commitment to Community and Recovery
In response to this urgent need, Ben has launched a comprehensive campaign that provides both practical and emotional support. This initiative guides employers and employees to financial resources and mental health services essential for navigating this crisis. Rachel Clift, CEO of Ben, emphasized, “The urgency of support remains; while the UK Government’s £1.5 billion loan to JLR may assist in recovery, the immediate need for resources can’t wait.”
Immediate Needs and Long-term Solutions
The charity's outreach has highlighted stark realities for small and medium-sized suppliers who are facing cash flow disruptions and staff that may have gone weeks without pay. The phased restart of JLR operations is promising; however, the uncertainty surrounding when funds will reach affected suppliers escalates the pressure on already vulnerable workers and their families. Clift reiterated the necessity of responsive measures aiming to restore stability, stating, “This will require a resilient workforce across JLR and its supply chain; we want to work alongside the UK Government and other key stakeholders to ensure that all the necessary support is in place for workers to restart production.”
How to Access Support
For workers and families caught in this turmoil, Ben has set up dedicated helplines, allowing those affected to reach out for help directly. Support can be accessed through a tailored helpline at 0808 131 1333 or online via their campaign page at ben.org.uk/cyber-attack. Whether it’s financial assistance, mental health support, or practical advice, Ben is committed to standing alongside the automotive community during this challenging time.
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