
Partnership Brings Comprehensive After-Sales Support
Jameel Motors, the UK distributor for the Farizon SV large van, has taken a significant step to enhance customer satisfaction by partnering with the AA, the leading motoring organization in the UK. This collaboration aims to provide extensive aftersales and servicing options for customers who choose the Farizon SV. By leveraging the AA's established network of 213 expert aftersales workshops and over 100 mobile technicians, Jameel Motors is ensuring reliable support that minimizes downtime for customers.
Strategic Goals for Nationwide Coverage
As part of its commitment to customer service and nationwide accessibility, Jameel Motors is building a network of Farizon franchise dealers, strategically positioned across the UK. This partnership is designed to ensure that customers can easily access support wherever they are. The agreement includes on-call support, with an average roadside assistance response time of just 49 minutes, making vehicle servicing more efficient and convenient for users.
What This Means for Customers
Customers purchasing the Farizon SV will receive not just the van, but also comprehensive aftersales support at no additional cost. The package includes one year of AA Roadside Assistance, which is transferable with ownership, adding significant value to the purchase. This initiative reflects a growing trend in the vehicle market where aftersales services are becoming as critical as the vehicles themselves, especially for electric and commercial fleets.
Commitment to Quality and Innovation
The Farizon SV is backed by an impressive warranty package, including a bumper-to-bumper four-year / 120,000-mile warranty and an eight-year / 120,000-mile battery warranty, ensuring that buyers feel secure in their investment. Kate McLaren from Jameel Motors highlights the importance of minimizing downtime, stating that their goal is to provide peace of mind for all customers.
Looking Ahead
The collaboration between Jameel Motors and the AA marks an important milestone not only for the Farizon SV but also sets a precedent in the automotive industry regarding aftersales service and customer care. As the EV market continues to grow, partnerships like this will be vital in enhancing the overall vehicle ownership experience.
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